Note: As I was working on this post, I ran into Om Malik and showed him a draft. He liked it and asked to post it simultaneously on GigaOM. If you've read it on GigaOM, you can skip reading it here.
In these
perilous economic times, the layoff memos often follow a familiar refrain: We
have cut costs by 20%. That gives us an additional year's runway. Or two. Yes,
startups can cut costs and thereby survive for longer. But just because they
can, does not mean they should.
Let me state at the very outset that this article applies only to
venture-backed startups, which are a small minority of businesses in the
economy. The sole purpose of most businesses is to create a steady income
stream for their owners and operators. Venture-backed startups, on the other
hand, are created with the sole purpose of leading to a meaningful exit for
founders, investors, and employees. Such an exit might be either an IPO or an
acquisition.
The raison d' etre for such startups is therefore a successful exit, not mere
survival. And the lifeblood of any startup is growth. Growth along some
dimension: customers, usage, revenues, or profits. Under most economic
conditions, an IPO is impossible without revenue and profit growth -- and
we are unlikely to see a return soon of the times when it was. From an
acquisition point of view, stagnant companies are valued at low multiples of
revenue -- say 1x to 2x. The comparables are utilities.
A popular meme suggests that "flat is the new up." Given the downturn in the
economy, the argument goes, even keeping revenues flat is sufficient. This
argument, however, does not apply to startups. By definition, startups are
supposed to be attacking nascent market opportunities and unsaturated markets,
and so should be able to grow even through a downturn. If a startup cannot find
growth in this environment, it's a clear message that the market opportunity
might be better served by an established company. Of course, growth in profits
or revenues are way better than growth just in usage; but even growth in usage
is better than stagnation on all three fronts. There is at least the
possibility that a company with strong usage growth might one day be attractive
to an acquirer with a good monetization engine.
From a subjective point of view, it's no fun to work at a startup that is not
growing along some dimension. Growth is necessary for everyone to enjoy the
experience, and feel they are accomplishing something. Stagnation leads to low
morale, and people sit around waiting for the axe to fall. It's a slow,
agonizing way to die. Rather than let the company become a zombie, management
would be doing their investors and employees a favor by advocating in such
cases that they pull the plug on the company and return the remaining capital
to investors.
Why VCs don’t put the zombies out of their
misery
Founders and
executives have a lot of emotional capital invested in their companies, and so
it is understandable that they shy away from making the ultimate decision. However,
the surprising thing is that VCs often allow the zombies to survive for far too
long. The reason for this is a subtle misalignment of interests between VCs and
their investors. As long as a startup is still alive, VCs can carry the company
on their books at the valuation set by the last round of financing. Once they
pull the plug, the fund will receive pennies on the dollar, a loss that has to be
recorded on the books and doesn't look good when the firm goes to raise their
next fund. That’s why every VC portfolio has its fair share of zombies.
Another contributing factor is excessive preference overhangs. Investors
receive preferred stock with the right to get back their invested capital ahead
of common shareholders in an exit; in some cases they have the right receive a
multiple of their invested capital ahead of common shareholders. The total
amount that investors need to receive before common shareholders can
participate in an exit is called the "preference overhang."
If a company
has raised so much capital that any realistic acquisition will be below the
overhang, then common shareholders stand to receive nothing from the sale; and
so company management has no incentive to look for such an exit. In such cases,
it's important for the VCs and management to agree to restructure the
preference overhangs to make such exits attractive to management. Otherwise the
company is destined to become a zombie.
Every startup
founder and employee has to consider three possible outcomes. Success, failure,
and zombiehood. Success is much better than failure, but quick failure beats
wasting years of your life on a zombie. If you are a company founder, and you
are considering layoffs to extend the runway (perhaps on the advice of your
venture investor), you should look at yourself in the mirror and ask whether
you are cutting away your growth opportunity and just choosing a lingering
death over a quick one.
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